If you call for tech support and you have a baby screaming in the background, I will hang up on you without a seconds hesitation
Get your fucking priorities straight you heartless bastard
Showing posts with label phone. Show all posts
Showing posts with label phone. Show all posts
Monday, 19 November 2007
Wednesday, 19 September 2007
Hello I want tech supports
Ok, what's your username?
..username? what's that?
it's the name you use to login
..the contract number?
no, the username for the website
..can I give you the contract?
I can't help you without the username
..I don't know it
Have you ever registered on the website?
..maybe, I'm not sure
what's your email address? and I can do a search
*numerous attempts to decipher incomprehensible email address, can't find anything likely*
why don't I just give you the username?
kill me
..username? what's that?
it's the name you use to login
..the contract number?
no, the username for the website
..can I give you the contract?
I can't help you without the username
..I don't know it
Have you ever registered on the website?
..maybe, I'm not sure
what's your email address? and I can do a search
*numerous attempts to decipher incomprehensible email address, can't find anything likely*
why don't I just give you the username?
kill me
Monday, 17 September 2007
A cavalcade of morons
I've been trying for a while to get a proper tech job as opposed to a phone monkey one, I've just found a company that employees special needs children in their tech support so I'll apply there
well, whoever sent me this email must have some special requirements
"To: VMOS
From: Mongo the mongolian mongoloid
Subject: nnnnnnnnnnnnnnnnnnnnnnnnn
Nuuurrrr,
I have a piece of paper with numbers on it, it has two numbers. The first number is not the right number, it does not work. What number should I use?
dsfojdsfjkningsdf
me want potty
"
well, alright, it's slightly abridged but it still contains the essential essence of the issue.
That's how I started the day, then just after lunch I got this genius
"Hello, I'm trying to register this thing and I've followed the instructions but now the website is asking me for a username and password"
{somewhat posh sounding english chap, sounds like he's about to cry for his mummy}
ME - "well do you have a username and password for this website?"
{I'm being polite even though the mere sound of his voice is enough to make me want to slap him and tell him to go change his own fucking nappie}
"yes"
{whaddya want? A biscuit}
ME - "Well, have you tried to enter that username and password?"
{well of course he has, only a moron would phone for permission first}
"no, the instructions don't mention that"
{this sort of person is the reason coffee cups have "contents may be hot" on the side}
ME - "Well, why don't you try it now then?"
{I'd accept "I'm sorry I have no arms as a valid excuse}
"Oh, I've forgotten my password, should I create a new account then?"
{would you buy a new car if it ran out of petrol? Well you might, I daresay you've worn the same pair of y-fronts since mumsy went swimming and lost the note that said "Keep head above water and breathe"}
and then I ended the day with delightful conumdrum
.. "Hello, I can't log in to my account"
ME - "What's the problem?"
.. "I'm using somebody elses' username"
ME - "have you tried using your own username?"
.. "Do you think that's the problem?"
ME - "I'd say it's quite likely"
Wouldn't be so bad if it hadn't taken TEN FUCKING MINUTES to work this out as the little fucker outright LIED every time I asked him a fucking question
These people are not anybodys role model
well, whoever sent me this email must have some special requirements
"To: VMOS
From: Mongo the mongolian mongoloid
Subject: nnnnnnnnnnnnnnnnnnnnnnnnn
Nuuurrrr,
I have a piece of paper with numbers on it, it has two numbers. The first number is not the right number, it does not work. What number should I use?
dsfojdsfjkningsdf
me want potty
"
well, alright, it's slightly abridged but it still contains the essential essence of the issue.
That's how I started the day, then just after lunch I got this genius
"Hello, I'm trying to register this thing and I've followed the instructions but now the website is asking me for a username and password"
{somewhat posh sounding english chap, sounds like he's about to cry for his mummy}
ME - "well do you have a username and password for this website?"
{I'm being polite even though the mere sound of his voice is enough to make me want to slap him and tell him to go change his own fucking nappie}
"yes"
{whaddya want? A biscuit}
ME - "Well, have you tried to enter that username and password?"
{well of course he has, only a moron would phone for permission first}
"no, the instructions don't mention that"
{this sort of person is the reason coffee cups have "contents may be hot" on the side}
ME - "Well, why don't you try it now then?"
{I'd accept "I'm sorry I have no arms as a valid excuse}
"Oh, I've forgotten my password, should I create a new account then?"
{would you buy a new car if it ran out of petrol? Well you might, I daresay you've worn the same pair of y-fronts since mumsy went swimming and lost the note that said "Keep head above water and breathe"}
and then I ended the day with delightful conumdrum
.. "Hello, I can't log in to my account"
ME - "What's the problem?"
.. "I'm using somebody elses' username"
ME - "have you tried using your own username?"
.. "Do you think that's the problem?"
ME - "I'd say it's quite likely"
Wouldn't be so bad if it hadn't taken TEN FUCKING MINUTES to work this out as the little fucker outright LIED every time I asked him a fucking question
These people are not anybodys role model
Labels:
call centre,
fuckingmorons,
Iamrunningoutofpatience,
idiot,
monkey,
morons,
phone
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